Looking for a career that offers growth, stability, and the chance to work in an international process—all while staying in Kanpur? At Connex Park Infosolutions, we’re opening doors to job seekers eager to join one of the top BPO companies in the region. Whether you’re a fresher ready to kick-start your career or a professional looking for the next big opportunity, this could be your chance.
From customer care to IT support and quality assurance, we’re hiring across multiple roles—and promoting talent fast. If you’re exploring job openings for freshers in Kanpur, Connex Park offers the platform, training, and growth you’ve been looking for.
Why Choose Connex Park?
At Connex Park, we’re not just offering jobs—we’re building long-term careers. As a rapidly growing international BPO based in Kanpur, we specialize in voice-based debt management services for US clients. We believe in nurturing in-house talent, creating an environment where hard work gets noticed, and promotions are earned.
So if you’re looking for private sector jobs in Kanpur that offer real growth, we invite you to explore our open roles below.
Open Job Roles at Connex Park
1. Customer Care Executive (CCE)
Experience Level: Fresher’s and Experienced
Location: Kanpur
Key Responsibilities:
- Handle inbound and outbound calls in a timely manner
- Understand customer queries and offer suitable solutions
- Maintain high-quality communication and service standards
- Document customer interactions accurately
- Work in US shift timings (night shifts included)
- Use CRM tools effectively to manage leads and conversations
Who Can Apply?
- Minimum graduate with strong English communication skills
- Comfortable working in night shifts
- Must be goal-oriented, responsive, and a quick learner
Career Growth:
- High-performing CCEs are often promoted within 1–2 years
- Connex Park prefers to promote internally to build leadership with company-aligned professionals.
2. Senior Executive – Voice Process
Experience Level: 1–3 years
Location: Kanpur
Key Responsibilities:
- Perform all tasks of a CCE with added responsibilities
- Lead by example and support newer agents with training or performance coaching
- Handle escalated queries or sensitive client issues
- Collaborate with team leads to improve call efficiency and quality
- Ensure targets and KPIs are met consistently
Who Can Apply?
- Candidates with 1–3 years of experience in BPO voice processes
- Excellent command over spoken English and CRM tools
- Capable of working independently and handling pressure
Career Growth:
Pathway to become a Team Leader or Process Trainer based on leadership and communication skills
3. Quality Assurance (QA) Specialist
Experience Level: 1–3 years (Preferred: BPO sector)
Location: Kanpur
Key Responsibilities:
- Conduct regular audits of calls and transaction documentation
- Evaluate process compliance with quality standards and regulations
- Provide actionable feedback to agents
- Generate reports and identify improvement opportunities
- Collaborate with training teams for coaching support
- Track implementation of corrective actions
Qualifications:
- Bachelor’s degree in Business, Finance, or relevant field
- Proven experience in Quality Assurance
- Strong knowledge of BPO process compliance and regulatory guidelines
Skills Needed:
- Strong analytical and problem-solving ability
- Attention to detail
- Good command over English (verbal and written)
- Familiarity with QA tools and software
4. IT Specialist
Experience Level: 1–3 years
Location: Kanpur
Key Responsibilities:
- Provide first-line tech support for software/hardware issues
- Troubleshoot and resolve IT tickets efficiently
- Conduct maintenance and monitoring tasks
- Work night shifts when needed
- Manage updates and security for CRM and IT systems
- Ensure data protection and protocol compliance
Qualifications:
- Degree in IT, Computer Science, or related field
- Previous IT support experience in a BPO or similar environment
- Strong Excel and CRM software skills
Skills Needed:
- Technical troubleshooting
- Knowledge of security protocols
- Excellent communication in English
- Ability to work under pressure and during shifts
Why Connex Park Is Ideal for Career Growth
- Fast-Paced Promotions: If you perform well, expect faster promotions. No need to wait for years.
- Internal Growth Culture: We promote from within, ensuring company values and knowledge stay intact.
- Skill Development: You’ll work in a US-based process, improving your professional communication, CRM, and soft skills.
- Professional Environment in Kanpur: No need to relocate to Delhi, Gurgaon, or Noida to work in a top BPO. We’re bringing opportunities to your doorstep.
Who Should Apply?
- Job seekers looking for international BPO jobs in Kanpur
- Freshers eager to learn and build a professional career
- Experienced professionals aiming for fast-tracked growth
- Candidates with strong communication skills and a learning mindset
How to Apply?
Interested candidates can apply through any of the following:
🔹 Email Us : info@connexparkinfo.com
🔹 Fill out the Form on Career Page: https://connexparkinfo.com/career/
🔹 Reach us on LinkedIn: Connex Park
Make sure to attach your updated resume and specify the role you’re applying for.
Ready to Begin Your BPO Career in Kanpur?
Connex Park is offering the chance to grow with a global business—right from your own city. With a strong focus on career development, internal promotions, and professional skill-building, now’s the perfect time to apply. Explore your potential.
Apply today. Be part of a future-ready BPO team in Kanpur.